Privacy Policy

1. Information We Collect

When you contact us or submit a mortgage application, we may collect personal information including your name, contact details, employment information, income details, and financial information necessary to process your mortgage request.

2. How We Use Your Information

We use your personal information to:

• Process your mortgage application and provide broker services
• Submit your application to lenders on your behalf
• Communicate with you about your mortgage, renewal dates, and related services
• Comply with legal and regulatory requirements under FSRA (Licence #12568)

3. Sharing Your Information

We share your personal information only with:

• Lenders — to obtain mortgage approvals and rate comparisons on your behalf
• Canada's Mortgage Centre — our broker network, for processing and compliance purposes
• Legal and regulatory bodies — when required by law

We do not sell your personal information to third parties.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our systems are secured and access is restricted to authorized personnel.

5. Retention

We retain your personal information for as long as required by applicable law and regulatory requirements, or as long as necessary to provide ongoing services to you.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us at the addresses below.

7. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time. We do not use cookies to collect personal information.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Mountainview Mortgage
5038 Fairview Street, Burlington, ON L7L 0B4
Phone: 905-631-5269